Sherry M. Brink
Clayton, NC 27520
Skilled CNA II with experience in healthcare documentation and office administration. Currently attending Wake Technical Community College in the health arena. Areas of expertise include:
Patient Care and ADLs, IADLs
Documentation & Record Keeping
CARING SENIOR SERVICE · Raleigh, NC · April 2016 – April 2019
A trusted provider of senior in-home care services.
Field manager and CNA
In this multifaceted role, I employed communication, organization, and management skills to recruit, interview, and on-board CNAs. My responsibilities included managing recruitment ads, updating state requirements for CNAs, and overseeing schedules as well as conducting supervisory visits. Demonstrating flexibility, I filled in for CNAs who called out, ensuring that Caring Senior Service was always able to meet goals.
CRESCENT FAMILY PRACTICE · Cary, NC · October 2001 – Present
Offers continuing, comprehensive health care for individuals and families.
Healthcare Documentation Specialist
Provide superior customer service and communication management for four medical providers, including in-person assistance, phone call support, and inbound and outbound mail processing. Send and receive invoices to and from patients. Ensure HIPAA compliance, manage all medical records for accessibility and accuracy, and promote 24-hour completion of healthcare documentation.
ARK ANGELS PET CARE, LLC · Sanford, NC · April 2012 – April 2016
An in-home, NAPPS certified pet-sitting company, whose employees are Pet First Aid and CPR certified.
Professional Pet Caregiver
Focused on establishing trusting relationships with my clients, I provided exceptional face-to-face, electronic, and phone customer service with as many as 100 individuals. At the same time, I maintained order, productivity, and efficiency by completing mail contracts, policies, invoices, and checks and managing records on pets and clients. I completed over 1,000 pet care visits in 2015 and served about 100 satisfied clients.
SAS · Cary, NC · March 2002 – January 2011
A leader in business analytics software and services, providing data and insights to support business performance.
Medical Records Technician & Healthcare Documentation Specialist
In this detail-focused role, I scanned, indexed, and populated as many as 1,000 records per week, supporting 16 medical providers with 24-hour deadlines. Consistently committed to quality, I maintained internal consistency of record data in electronic health records by providing record analysis. In addition to promoting quality, I sustained daily operations by ensuring HIPAA compliance, maintaining and updating healthcare center contacts, and processing inbound and outbound mail.
Education & Certifications
Care One Health Training Institute| Raleigh, NC
Bryant & Stratton Business College | Amherst, NY
Wake Technical Community College | Attending
Certified Nursing Assistant | Expires April 2020
Certified Nursing Assistant 2/Patient Care Technician | Expires November 2020
American Heart Association BLS | Expires September 2020